Privacy Policy
Effective Date: March 10, 2026
Welcome to Mary Turner Day Spa LLC (“we,” “us,” or “our”). We provide spa and skincare services, including consultations and aesthetic treatments.
This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website, request information, book appointments, complete forms (including lead forms), or otherwise interact with our services (“Service”). We are committed to safeguarding your privacy and handling your information responsibly.
1. Information We Collect
We collect information to schedule appointments, provide services, communicate with you, and improve your experience.
1.1 Personal Information You Provide
We collect personal information you voluntarily share when you:
Request an appointment or consultation — such as your name, email, phone number, and preferred appointment time.
Complete intake or inquiry forms — such as skincare goals, treatment preferences, and other information you choose to provide.
Communicate with us — including messages sent via contact forms, phone calls, emails, SMS, or social media.
Participate in promotions or giveaways — such as name, email, phone number, or other details needed for entry.
SMS Opt-In/Use — SMS opt-in is collected through our forms and consent is provided when submitting them, which allows us to contact you via SMS for scheduling, reminders, and relevant updates.
Make a payment — limited billing details may be collected or processed via a third-party payment platform. We do not store full credit/debit card information.
Note: We may collect information related to treatment planning and service delivery. Please do not submit sensitive medical information through general website forms unless specifically requested through a secure intake process.
1.2 Automatically Collected Information
When you visit our website, we may collect:
Usage Data — such as IP address, browser type, pages visited, time spent on site, and referring URLs.
Cookies & Tracking — we use cookies and similar tools (such as Meta Pixel or Google Analytics) to understand website performance, improve your experience, and support advertising campaigns. You can disable cookies in your browser settings.
2. How We Use Your Information
Your information helps us provide, personalize, and improve our services. We may use your data to:
Respond to inquiries and provide information about services.
Schedule, confirm, and manage appointments and consultations.
Send appointment reminders and important service updates.
Follow up regarding your requests, consultations, or customer service questions.
Send promotions, special offers, and announcements (you can unsubscribe anytime).
Improve our website performance, marketing, and advertising.
Maintain safety, prevent fraud, and comply with legal obligations.
We do not sell your personal information to third parties.
3. How We Share Your Information
Non-sharing Clause:
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We may share your information with trusted partners in the following circumstances:
Service Providers — such as website hosts, scheduling/CRM tools, marketing platforms, analytics providers, or payment processors.
Customer Support Tools — platforms that help us manage inquiries and communications.
Legal Compliance — if required by law, court order, or regulatory authority.
Business Transfers — in the event of a merger, sale, or transfer of assets, your data may be transferred accordingly.
With Your Consent — in any other situation where you give explicit permission.
All third parties are expected to maintain appropriate confidentiality and data security.
4. Data Security
We implement appropriate technical and organizational measures to protect your information, including:
Secure servers and website encryption (HTTPS).
Limited access to sensitive information.
Use of reputable third-party platforms for payments, scheduling, and communication.
Despite our efforts, no system is 100% secure. Please contact us if you suspect unauthorized access to your data.
5. Data Retention
We retain personal data for as long as necessary to:
Provide services and follow up on inquiries.
Maintain appointment and service records.
Fulfill legal, tax, and accounting obligations.
Support internal business operations and customer service.
When no longer needed, we securely delete or anonymize your data.
6. Your Rights
Depending on your location, you may have rights to:
Request access to a copy of your personal data.
Request corrections or updates.
Request deletion of your information.
Opt out of marketing communications.
To make a request, contact us using the information below. We may verify your identity before proceeding.
7. Children’s Privacy
Our services are intended for adults (18+). We do not knowingly collect personal information from children. If you believe a minor has submitted data, please contact us immediately so we can remove it.
8. Changes to This Privacy Policy
We may update this policy periodically. Any changes will be posted here with an updated Effective Date. Your continued use of our website or services indicates acceptance of any revisions.
9. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:
Mary Turner Day Spa LLC
Phone: (724) 657-5156
Location: 2539 Wilmington Rd c, New Castle, PA 16105, USA
