Terms & Conditions
Effective Date: March 10, 2026
Welcome to Mary Turner Day Spa LLC (“we,” “us,” or “our”). We provide spa and skincare services, including consultations and aesthetic treatments (the “Services”) for clients in and around our service area.
These Terms and Conditions (“Terms”) govern your use of our website, communication channels, booking tools, consultations, and Services (collectively, the “Service”). By using our Service, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please discontinue use of our website and Services.
1. Your Account
Eligibility: You must be at least 18 years old to request Services, submit inquiries, or book appointments through our website or forms.
Account Responsibility: If you create an account or submit a form, you are responsible for ensuring your information is accurate and secure. Notify us immediately if you suspect unauthorized access or misuse.
Accuracy: All information you provide must be accurate, current, and complete. Providing false or misleading information may result in cancellation of appointments or denial of future service.
2. Your Use of the Service
Permitted Use: You may use our website, booking tools, and contact forms solely for the purpose of learning about or requesting our Services.
Prohibited Conduct: You agree not to:
Use the Service for any unlawful purpose.
Submit false, misleading, or abusive information.
Interfere with or disrupt the website, servers, or networks.
Attempt to gain unauthorized access to our systems.
Copy, sell, or distribute website materials without permission.
All information submitted to us is used only for providing and improving our Services, as outlined in our Privacy Policy.
3. Intellectual Property
All logos, trademarks, service marks, text, images, graphics, and other content on this site (excluding user-submitted content) are the property of Mary Turner Day Spa LLC or its content providers and are protected by applicable intellectual property laws.
You may not reproduce, copy, modify, sell, or distribute any part of our website or marketing materials without prior written consent.
4. Appointments, Pricing, and Payments
Pricing: Prices for Services may be posted online, provided during consultation, or confirmed at booking. Prices are subject to change at any time; however, confirmed appointments will generally be honored at the price communicated at the time of booking unless an error occurred.
Consultations: Consultations are intended to evaluate your goals and determine the most appropriate treatment plan. A consultation does not guarantee eligibility for a specific service.
Deposits / Payment Authorization: Certain appointments may require a deposit or payment method on file to reserve your time. If applicable, this will be disclosed at the time of booking.
Payments: Payment terms will be provided at booking, in your confirmation, or at checkout.
Refunds: Unless required by law or otherwise stated in writing, services rendered are non-refundable. Product return/exchange policies (if applicable) will be communicated at the time of purchase.
5. Cancellation, Rescheduling, and No-Show Policy
We reserve appointment times specifically for you. If you need to cancel or reschedule, please do so as early as possible.
Late cancellations may result in a fee and/or forfeiture of deposit (if applicable).
No-shows may result in a fee and/or forfeiture of deposit (if applicable).
If you arrive late, your service time may be shortened to avoid delaying other clients, and you may still be charged the full service price.
(If you have a specific cancellation window like 24/48 hours, insert it here for clarity.)
6. Client Responsibilities and Health Disclosures
To help ensure safe services and the best possible outcome, you agree to:
Provide accurate information about your health history, medications, allergies, and skin concerns when asked.
Follow pre-care and aftercare instructions provided by our team.
Inform us of any adverse reactions or concerns as soon as possible.
We may refuse or discontinue a service if we believe it may not be safe or appropriate based on information available at the time.
7. Results Disclaimer
Individual results vary based on skin type, health history, lifestyle factors, and adherence to aftercare. We do not guarantee specific results, timelines, or outcomes from any service.
All information on our website and marketing materials is provided for general informational purposes only and is not medical advice.
8. Limitation of Liability
To the fullest extent allowed by law, Mary Turner Day Spa LLC, its employees, contractors, and affiliates shall not be held liable for:
Indirect, incidental, or consequential damages.
Outcomes or results that vary by individual.
Delays or interruptions beyond our control.
Any loss resulting from reliance on website content.
Your sole remedy for dissatisfaction with our Service is to discontinue use of our Service and/or decline future Services.
9. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of the Commonwealth of Pennsylvania, without regard to its conflict of law provisions.
10. SMS/Text Messaging
10.1 Description
Our SMS service may include appointment confirmations, reminders, follow-ups, and limited promotional offers. Message frequency depends on your level of engagement.
10.2 Opting Out
You can opt out at any time by texting “STOP.” We will confirm your opt-out, and you will no longer receive SMS messages. You may re-enroll at any time by texting “START.”
10.3 Help
Text “HELP” for assistance or contact us using the information in Section 13.
10.4 Data Rates
Message and data rates may apply, depending on your wireless provider. Carriers are not responsible for delayed or undelivered messages.
10.5 Message Type Disclosure
By opting in, you agree to receive recurring messages as part of our customer service process. Message types may include reminders, scheduling, and service updates. Promotional messages will be infrequent and always optional.
10.6 SMS Data Use
We do not sell or share your phone number or opt-in data with any third parties, except service providers necessary to deliver SMS functionality.
11. Data Security
We implement reasonable measures to protect your personal data, but no system is entirely secure. We cannot guarantee complete protection against unauthorized access or breaches. For more information, please see our Privacy Policy.
12. Termination of Use
We reserve the right to refuse service, terminate accounts, or cancel appointments if we determine a violation of these Terms, abuse of our team, unsafe behavior, or fraudulent activity.
13. Changes to These Terms
These Terms may be updated from time to time. All updates will be posted on this page with the new effective date. Your continued use of our Service constitutes acceptance of any changes.
14. Contact Us
If you have any questions or concerns about these Terms, please reach out to us:
Phone: (724) 657-5156
Location: 2539 Wilmington Rd c, New Castle, PA 16105, USA
